This website is run by Leicester City Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’re also making the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website aren’t fully accessible:

  • you can’t modify the line height or spacing of text
  • some PDF documents are intended to be printed and therefore aren’t fully accessible to screen reader software

What to do if you can’t access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you soon.

At the bottom of every page there is a link contact us – if you are having a specific problem with a part of this website, please get in touch so we can help.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements, contact The Web Management Team at

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Leicester City Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non-accessible for the following reasons.

Non compliance with the accessibility regulations

The maps used on our venue pages are inaccessible because they:

  • do not have Alt Text. This doesn’t meet WCAG 2.1 success criterion 1.1.1 (non-text content).
  • have Input fields with no description. This doesn’t meet WCAG 2.1 success criterion 3.3.2 (labels or instructions).

We provide the venue location in text format on these pages.

Our Add Event form is inaccessible as:

  • there are form controls and fields missing labels and descriptions. This doesn’t meet WCAG 2.1 success criterion 2.4.6 (headings and labels), 1.3.1 (info and relationships) and 4.1.2 (name, role, value).
  • the language of the page is not set. This doesn’t meet WCAG 2.1 success criterion 3.1.1 (language of page)
  • the skip link is missing. This doesn’t meet WCAG 2.1 success criterion 2.4.1 (bypass blocks).
  • The form fields are not highlighted on focus. This doesn’t meet WCAG 2.1 success criterion 2.4.7 (focus visible).

We are aiming to fix the problems on this page soon.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDF documents do not meet accessibility standards - for example, they may not be structured so they’re accessible to a screen reader – as they are intended to be printed.

Any new PDFs or other documents we publish will meet accessibility standards.

How we test this website

This website is crawled and tested by our automated monitoring system every 7 days.

The Web Management Team perform internal testing frequently and act upon user feedback when we receive it.

What we’re doing to improve accessibility

We are continually working to make improvements to this website and plan to start doing real user testing in the future.

This statement was prepared on 10/08/2020 by the Web Management Team.  
It was last updated on 10/08/2020.