COVID FAQs

See our dedicated page for information relating to COVID.

General FAQs

Is it free to get in? Yes Leicester Museum & Art Gallery is free for general entry, however we do suggest a small £3 donation.

Is there parking? The car park is closed except for disabled visitors during COVID crisis.

Do I need to register vehicle details? There is no need to register vehicle details, but please be aware the car park is monitored regularly by museum staff and CCTV. Car park gates are locked when the museum closes.

Where can I store coats, bags and other belongings? Locker facilities are available for use in the entrance hall, behind the grand staircase. Lockers cost £1 each (coins only). We have no facility to store large luggage items.

Is there anywhere to park or store a pushchair? A few prams and pushchairs can be stored to the right inside the main museum entrance; this is at visitor's own risk. We advise visitors to carry all valuable belongings with them or make use of available lockers. The museum has level access for pushchair use in all galleries, and a lift to access the first floor.

What time does the cafe close? The museum cafe closes 30 minutes before museum closing time, so 4pm weekdays and 4.30pm weekends.

Is there anywhere I can sit and eat my lunch? Bench seating is available in the museum entrance hall. During good weather visitors are also welcome to make use of outdoor seating and there are plenty of benches on Museum Square park next to the museum. Food and drink consumption is not permitted in the museum's public galleries.

What special exhibitions or events are there today? Please see our What's On calendar to find out about special events and and activities.

Can you take photographs? Yes you can for personal use. For commercial photography please contact us.

Hires and sales FAQs

How do I purchase tickets for performances? Tickets are now available to purchase in person at Leicester Museum & Art Gallery or by telephone: 0116 253 4900.

Can you hire Leicester Museum & Art Gallery? Yes you can hire the Leicester Museum & Art Gallery for your meeting or event, please visit our Hire Page for more information.

Can I get married at Leicester Museum & Art Gallery? Yes you can have your marriage ceremony and reception at Leicester Museum & Art Gallery, please visit our Wedding Page for more information.

Comments and feedback

How can I make a compliment, comment or complaint? Visitors are welcome to make their comments directly with museum staff, who will attempt to address your query themselves or pass on your message to relevant museum colleagues. We always welcome your feedback so visitors are also welcome to send their comments by email or on the Leicester Museums & Galleries Facebook, Twitter and Instagram pages.

If you wish to make a formal recorded compliment, comment or complaint please follow Leicester City Council's feedback page.