General FAQs

Is it free to get in? Yes, Leicester Museum & Art Gallery is free for general entry, however we do suggest a small £3 donation.

Is there parking? Yes, there are limited number of spaces available in the museum car park. For Sat Nav directions to access our car park, please use: Princess Road West, LE1 6TR (via West Street)

Do I need to register vehicle details? No, There is no need to register vehicle details, but please be aware the car park is monitored regularly by museum staff and CCTV and vehicles are parked at visitors own risk.
Car park gates are locked when the museum closes.

Where can I store coats, bags and other belongings? Visitor Lockers are available in the entrance hall, behind the grand staircase. Lockers cost £1 each (coins only). We have no facility to store large luggage items.
All items left unattended or left in lockers after the museum closes, will be removed in line with the museum security standards.

Is there anywhere to park or store a pushchair? The museum does not have a dedicated pushchair / buggy storage, however the museum can offer limited space within the main foyer subject to available space at the time of your visit - please ask at reception for further guidance. All items are left at visitor’s risk and we advise to carry all valuable belongings or make use of visitor lockers. The museum has level access for pushchair use in all galleries, and a lift to access the first floor.

Is there anywhere to secure bicycles / scooters? The museum has limited cycle rack facility within the museum car park for visitors to securely lock their cycles & scooters. Cycles and scooters are not permitted within the museum. Some scooters may be able to be locked in visitor lockers subject to dimensions of the scooter model.

Is there anywhere I can sit and eat my lunch? There is an area with tables and chairs where visitors can eat thier own food or purchase something from the vending machines. Bench seating is also available in the museum entrance hall. During good weather visitors are also welcome to make use of outdoor seating and there are plenty of benches on Museum Square park next to the museum. Food and drink consumption is not permitted in the museum's public galleries.

What special exhibitions or events are there today? Please see our What's On calendar to find out about special events and and activities.

Can you take photographs? Yes you can for personal use. For commercial photography please contact us.

Hires and sales FAQs

How do I purchase tickets for performances? Tickets are now available to purchase in person at Leicester Museum & Art Gallery or by telephone: 0116 253 4900.

Can you hire Leicester Museum & Art Gallery? Yes you can hire the Leicester Museum & Art Gallery for your meeting or event, please visit our Hire Page for more information.

Can I get married at Leicester Museum & Art Gallery? Yes you can have your marriage ceremony and reception at Leicester Museum & Art Gallery, please visit our Wedding Page for more information.

Comments and feedback

How can I make a compliment, comment or complaint? Visitors are welcome to make their comments directly with museum staff, who will attempt to address your query themselves or pass on your message to relevant museum colleagues. We always welcome your feedback so visitors are also welcome to send their comments by email or on the Leicester Museums & Galleries Facebook, Twitter and Instagram pages.

If you wish to make a formal recorded compliment, comment or complaint please follow Leicester City Council's feedback page.