General FAQs

Is it free to get in? Yes Abbey Pumping Station is free for general entry, however we do suggest a small £3 donation. There is a charge for entry on special event days. Check our What's On Calendar for details of the next event.

Is there parking? There is no parking on site at Abbey Pumping Station but paid parking is available at the neighbouring National Space Centre.

Do you have a café on site? We do not have a café on site during general opening times but we do have a cafe on special event days. Food and drinks are not allowed to be consumed inside the museum building.

Is there anywhere I can sit and eat my lunch? During good weather visitors are also welcome to make use of outdoor seating and extensive grounds. We also have a children's play area with themed play equipment.

What special exhibitions or events are there today? Please see our What's On calendar to find out about special events and activities.

Can you take photographs? Yes you can for personal use. For commercial photography please contact us.

Do the beam engines run? The Beam Engines do not run on normal opening days, they are able to be seen working on special event days. For private parties this can be arranged, please get in touch by email.

Does the train run? The steam locomotive does not run on normal opening days. It is open for rides on special event days and on Tuesdays during school holidays. For private parties this can be arranged, please get in touch by email.

Hires and sales FAQs

Can you hire Abbey Pumping Station? Yes you can hire Abbey Pumping Station for your meeting or event, please visit our Hire Page for more information.

Can I get married at Abbey Pumping Station? Yes you can have your marriage ceremony and wedding reception at Abbey Pumping Station please see our Weddings page for more information.

Comments and feedback

How can I make a compliment, comment or complaint? Visitors are welcome to make their comments directly with museum staff, who will attempt to address your query themselves or pass on your message to relevant museum colleagues. We always welcome your feedback so visitors are also welcome to send their comments by email or on the Leicester Museums & Galleries Facebook, Twitter and Instagram pages.

If you wish to make a formal recorded compliment, comment or complaint please follow Leicester City Council's feedback page.